NEXILIS SOLUTION
Connecting Business, Technology & Growth
One workspace for tickets, field work, stock, plants, and supplier deliveries. Start a 14-day trial and see the live picture.
- No credit card required
- Workspace ready in about 60 seconds
- Mobile apps and SAP-ready purchase orders
42
Open tickets
18
Shipments moving
14,280
Stock units
320
People on the floor
The Complete Operating System for
Large-Scale ERP & CRM
Replace dozens of fragmented spreadsheets and disconnected tools with one cohesive suite engineered for high-volume enterprise operations.
- Tickets
- Field teams
- Stock
- Suppliers
Customer & Field Service CRM
Unified complaint desk, multi-channel intake, voice-to-text notes, automated SLA radars, and field technician mobile dispatch.
Incident Desk
Multi-channel complaint intake with voice recognition & auto pincode geocoding
Field Dispatch & Work Orders
Automated engineer routing with live GPS check-in & digital signatures
SLA & Escalation Control
Multi-tier response & resolution clocks with supervisor escalation triggers
Zero duplicate tables. Master data is shared seamlessly across CRM, inventory, and supplier ASN.
Bi-directional sync for Purchase Orders, material codes, automated invoices, and billing reconciliation.
Offline-ready Flutter mobile applications for Field Technicians, Plant Gatekeepers, and Area Managers.
Dedicated PostgreSQL partition isolation with dynamic feature gating and granular permission matrices.
How NEXILIS SOLUTION
CRM & logistics works
A closed loop of six stages. Customers, area heads, field technicians, warehouses, and suppliers stay on one path.
- 01Intake
- 02SLA
- 03Field
- 04Stock
- 05Return
- 06Gate
Incident & Request Intake
Multi-Channel Intake with Voice-to-Text & Pincode Geocoding
Capture customer complaints, service requests, and internal staff breakdowns seamlessly from web portals, mobile apps, WhatsApp, or voice dictation.
Hierarchy & SLA Routing
Area Head → Cluster Head → Circle Head → Regional Head Matrix
Tickets auto-route through your operational chain of command with proactive color-coded SLA countdowns and automatic supervisor escalations.
Work Order & Tech Dispatch
Service Centers, Technician Mobile App & Live GPS Allocation
Convert tickets into detailed field work orders. Dispatch to the closest certified technician with offline-capable mobile execution and GPS logs.
Inventory Movement & Consumption
Vendor ↔ Central Warehouse ↔ Service Center ↔ Technician ↔ Customer
Complete multi-echelon stock traceability. Track components from bulk central storage down to local service center SLOCs and technician trunk stock.
Defective Return to Warehouse (RTW)
Reversal Logistics for Defective, Replaced & Warranty Hardware
Closed-loop defective management. Replaced parts are logged as Defective, returned from field to service center, and routed back to Central Warehouse.
Supplier ASN, Plant Gate Pass & SAP
PO Acceptance, Advance Shipping Notice, Gate Pass QR & Auto-Invoicing
Transform manufacturing supplier deliveries. Suppliers generate Advance Shipping Notices with QR gate passes; security verifies in 3s; SAP auto-creates invoices.
One Unified Architecture for Every Operational Role
From the initial voice-dictated complaint to hierarchical Area/Circle Head approvals, field technician execution, defective inventory reversal (RTW), and supplier gate pass QR scans — NEXILIS SOLUTION handles the complete lifecycle with zero data loss.
Engineered for Any Company & Operational Model
Whether you run factories, nationwide customer service networks, multi-branch offices, or central supply warehouses — NEXILIS SOLUTION adapts out of the box.
Small Indian SME — Supplier Purchase & Billing
Buy from mandi & job-work suppliers on phone/WhatsApp. Goods received, GST bills & payments — no supplier login.
Manufacturers & Multi-Plant Operations
Streamline Supplier Deliveries, Gate Pass QR Verification & Automated Invoice Matching Across Manufacturing Plants.
Customer Service Providers & Brands
Empower customer care, service centers, and mobile field technicians with automated SLA escalation radars.
Offices, Institutions & Enterprises
Unified workplace asset management from procurement to employee assignment, service maintenance, and retirement.
Multi-Tier Supply & Warehouses
Central Warehouse to Service Center SLOC inventory movement, stock replenishment, and defective return (RTW) workflows.
Test Core Operations in Real-Time
Click through live simulators for Multi-Tier SLA Escalation, Multi-Warehouse Stock Flow, and Plant Gate QR Inwarding.
Incident Lifecycle & Hierarchical Escalation
See how a ticket passes from Technician up to Regional Head when SLAs near breach.
Technician Rohit S. is navigating to customer location via live GPS mapping. SLA Clock is normal.
Integrated Invoice Billing for Local Suppliers
Thousands of Indian SMEs buy on phone from local mandi, job-work & distributor networks. NEXILIS SOLUTION tracks suppliers, goods received, GST bills & payments — without forcing suppliers onto a portal.
- Local suppliers on call / WhatsApp — no supplier login
- Item master + supplier-wise rates (mandi & job-work friendly)
- Goods received → warehouse stock in one step
- GST & non-GST bills with CGST / SGST / IGST
- Supplier outstanding & purchase register for your CA
Morning — order on WhatsApp
PO stays outside system. You already know your supplier.
Goods arrive — create GRN
Post inward → stock updates in warehouse. Serial or qty items.
Bill & pay — GST ready
Purchase invoice + payment. Outstanding report for month-end.
Need big-plant vendor portal + ASN gate QR later? Add Vendor Portal & ASN module anytime — same vendor master.
Commercial Plans
Prices, quotas, and included modules come from the commercial catalog.
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Trusted Across Diverse Industries
"Managing supplier deliveries across our 4 manufacturing plants used to create hours of gate queues. With NEXILIS SOLUTION Gate QR scans, inwarding takes under 3 seconds."
"The multi-tier hierarchy (Area Head to Circle Head) and automated SLA escalation timers reduced our customer resolution breaches by 45%."
"Tracking all workplace equipment and direct employee hardware assignments through the self-service portal eliminated 100% of ghost inventory."
Clear Answers for Any Industry
Deploy NEXILIS SOLUTION for Your Organization in 60 Seconds
Choose any commercial package or build your custom modular plan. 14-day free trial with full feature access.
KaroSmart
Find professionals, send quotations, raise invoices, and connect suppliers and manufacturers.