Flexible Pricing for Every Scale & Industry
Plans, prices, and quotas are loaded from the commercial catalog.
Commercial Plans
Prices, quotas, and included modules come from the commercial catalog.
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How NEXILIS SOLUTION
CRM & logistics works
A closed loop of six stages. Customers, area heads, field technicians, warehouses, and suppliers stay on one path.
- 01Intake
- 02SLA
- 03Field
- 04Stock
- 05Return
- 06Gate
Incident & Request Intake
Multi-Channel Intake with Voice-to-Text & Pincode Geocoding
Capture customer complaints, service requests, and internal staff breakdowns seamlessly from web portals, mobile apps, WhatsApp, or voice dictation.
Hierarchy & SLA Routing
Area Head → Cluster Head → Circle Head → Regional Head Matrix
Tickets auto-route through your operational chain of command with proactive color-coded SLA countdowns and automatic supervisor escalations.
Work Order & Tech Dispatch
Service Centers, Technician Mobile App & Live GPS Allocation
Convert tickets into detailed field work orders. Dispatch to the closest certified technician with offline-capable mobile execution and GPS logs.
Inventory Movement & Consumption
Vendor ↔ Central Warehouse ↔ Service Center ↔ Technician ↔ Customer
Complete multi-echelon stock traceability. Track components from bulk central storage down to local service center SLOCs and technician trunk stock.
Defective Return to Warehouse (RTW)
Reversal Logistics for Defective, Replaced & Warranty Hardware
Closed-loop defective management. Replaced parts are logged as Defective, returned from field to service center, and routed back to Central Warehouse.
Supplier ASN, Plant Gate Pass & SAP
PO Acceptance, Advance Shipping Notice, Gate Pass QR & Auto-Invoicing
Transform manufacturing supplier deliveries. Suppliers generate Advance Shipping Notices with QR gate passes; security verifies in 3s; SAP auto-creates invoices.
One Unified Architecture for Every Operational Role
From the initial voice-dictated complaint to hierarchical Area/Circle Head approvals, field technician execution, defective inventory reversal (RTW), and supplier gate pass QR scans — NEXILIS SOLUTION handles the complete lifecycle with zero data loss.
Test Core Operations in Real-Time
Click through live simulators for Multi-Tier SLA Escalation, Multi-Warehouse Stock Flow, and Plant Gate QR Inwarding.
Incident Lifecycle & Hierarchical Escalation
See how a ticket passes from Technician up to Regional Head when SLAs near breach.
Technician Rohit S. is navigating to customer location via live GPS mapping. SLA Clock is normal.
Trusted Across Diverse Industries
"Managing supplier deliveries across our 4 manufacturing plants used to create hours of gate queues. With NEXILIS SOLUTION Gate QR scans, inwarding takes under 3 seconds."
"The multi-tier hierarchy (Area Head to Circle Head) and automated SLA escalation timers reduced our customer resolution breaches by 45%."
"Tracking all workplace equipment and direct employee hardware assignments through the self-service portal eliminated 100% of ghost inventory."
Clear Answers for Any Industry
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